These marked prices are meant for our High Street shop in London. We appreciate that some of the frozen and chilled food items come with prices marked packaging. ![]() Marked Prices on Frozen and Chilled Food: Please refer to our Terms of Service for further details. Therefore, customers are requested to understand this condition when they order from our online store. We are unable to offer the Price Marked products at the marked price due to the additional costs involved as above. We have to consider all of these costs and other operational costs of our platform and services to you when we decide the price for each and every product we offer online. These additional measures comes at a cost with packaging, specialist packaging for frozen & chilled foods and fastest delivery to your doorstep. While we sell a wide variety of products in our online store it takes a great commitment, effort and cost to deliver your order to your doorstep in pristine condition. We put great efforts to provide all our goods listed online at a reasonable price to our customers. We would request all our customer to buy at least any 3 products from the Frozen and Chilled food range as this will help us to bring the frozen food delivery cost to a minimum. If your frozen product order was unable to deliver on-time due to any of the above reasons or as a result of delivery rescheduled by you, we cannot guarantee the quality of frozen product and we will not be able to accept any damages to your products or refund you for the perished goods. provide the necessary access to our delivery drivers.be available to answer the phone if the delivery driver is unable to find your address.be available to accept your order on the day of delivery.monitor the delivery tracking sent to your email and mobile phone via text.provide the correct and accurate delivery address.If your order has chilled and/or frozen products in it, it is your responsibility to We have a good track record of delivering all orders to our next day delivery zone customers in under 24 hours from dispatch to delivery. However, this may not be the case during the summer months due to the hot weather. Usually, the packaging method should last for longer than 24 hours. We will package all chilled & frozen foods in your order with ice packs and especially made frozen food packaging to ensure that your frozen products will stay frozen and sufficiently chilled for the duration of the delivery. But we are happy to deliver Frozen & Chilled foods outside the Next Day delivery zone with you accepting the risk of any damage. ![]() If you are currently living outside our next day delivery zone, you will not be able to place your order with any Frozen Food added to your shopping basket. All British Isles are not in our Next Day delivery zone. However, we deliver Chilled and Frozen foods only to our Next Day delivery zone that currently covers England, Wales and Central Scotland ONLY. ![]() We consider all Fresh Fruits, Fresh Vegetables, Chilled Foods, Frozen Foods and made to order Fresh Bakery items as Perishable foods.Ĭurrently, we deliver Fresh Fruits, Vegetables and Bakery items to all of our delivery zones.
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